Following the Australian Government’s instructions regarding restrictions on social gatherings that were implemented from Monday 23 March 2020, Odyssey House NSW has been classified as an essential service and will remain operational and will continue to provide alcohol and other drugs treatment services to our clients.
While we are all dealing with the overwhelming health and economic impacts of COVID-19, Odyssey House NSW is also working through the immediate implications for our clients and staff. Odyssey House NSW is striving to continue to provide alcohol and other drugs treatment services to our clients. As such will be using ongoing monitoring of the COVID 19 outbreak in NSW to determine requirements for any staged approach to treatment, to facilitate the safety of our clients and staff during this COVID-19 outbreak. For more information, please read our Outline of COVID-19 Response Plan.
An Update on Admissions into our Services
Community Services across Sydney
No change to the admissions process, please call 1800 397 739 option 2 or email firstname.lastname@example.org
In light of the recent government update, we have put in place infection control measures that have greatly reduced the speed of our admissions.
Please call 1800 397 739 option 1. Please do not leave a voicemail, rather email email@example.com
We are able to offer phone support, referrals and talk you through your options for treatment during these times.
Visiting your loved one at the Residential Services
In light of the recent government update, we have put a hold on all visits to loved ones in the Residential program until further notice. In addition, all resident outings, including home visits from residents in Level 3 and Level 4 will be also be put on hold. However, we are looking into ways we can facilitate online or telephone communications for future appointments. We will update you on any changes directly.
We thank you for your support and working with us to facilitate the safety of our clients and staff during this COVID-19 outbreak.