Feedback Policy
We really value your feedback on the services we provide at Odyssey House NSW. Please include the following details when emailing us feedback so we can ensure it is addressed by the correct team:
- The nature of feedback (Note: formal complaints procedure is outlined below)
- If you would like Odyssey House to contact you on this topic, please ensure you include your name and contact details (phone number, address or email)
Complaints Policy
Odyssey House NSW takes all complaints seriously. We have procedures in place to ensure all complaints are dealt with in a thorough and transparent manner.
The Odyssey College has the following procedure to deal with complaints and grievances of a general nature that may be held by students, clients or members of the community. This also includes complaints and allegations of staff misconduct or reportable conduct – Odyssey College Complaints and Grievances policy.
Complaints and Suggestions form
Please complete this form if you have a complaint or suggestion for improvement for Odyssey House or Odyssey College. Once you select ‘submit’ your complaint or suggestion will be automatically submitted.
If you would like a response please provide at least one set of contact details.
